RECOMMENDATIONS
Stephen Matlock
Senior Technical Editor | Premium Support at Amazon Web Services
I've worked with Ashley for the past year, first as a technical writer, and then as a technical editor when she took on the role of Technical Editor for Amazon Web Services.
In the time that I've known her, I've seen her professionalism and skill expressed in both her writing skills and her editorial abilities. As a writer, Ashley is clear, direct, and professional, making sure that what she has written exceeds our high bar for reliability and comprehension. Ashley was given a wide variety of topics to document quickly, and she developed good working relationships with both the product engineers and the support engineers. She managed her work effectively so that there was a regular stream of content coming across my desk as her technical editor. She displayed such great skill as a careful writer that she was our first choice for promotion to technical editor.
The primary skill we all look for in technical editors is accuracy, and Ashely excels in making sure that what our writers produce is clear, crisp, and concise. But the larger role for editors is developing writers to become better writers, using personal skills such as persuasion, clarification, setting an example, and mentoring. Ashley takes the time to build relationships with writers so that she can lead by encouragement, but when it comes time to be direct she is willing to speak out and make plain the direction that we as editors are tasked with enforcing. Ashley works hard to build respect and trust for her role, is unfailingly consistent to her principles, and raises the bar for the people she works with as well as the people she meets with who are prospective candidates for employment.
When Ashley was promoted to editor I was 100% behind her new role, and I have been pleased the entire time to be working with her in our professional capacities.I've worked with Ashley for the past year, first as a technical writer, and then as a technical editor when she took on the role of Technical Editor for Amazon Web Services. In the time that I've known her, I've seen her professionalism and skill expressed in both her writing skills and her editorial abilities. As a writer, Ashley is clear, direct, and professional, making sure that what she has written exceeds our high bar for reliability and comprehension. Ashley was given a wide variety of topics to document quickly, and she developed good working relationships with both the product engineers and the support engineers. She managed her work effectively so that there was a regular stream of content coming across my desk as her technical editor. She displayed such great skill as a careful writer that she was our first choice for promotion to technical editor. The primary skill we all look for in technical editors is accuracy, and Ashely excels in making sure that what our writers produce is clear, crisp, and concise. But the larger role for editors is developing writers to become better writers, using personal skills such as persuasion, clarification, setting an example, and mentoring. Ashley takes the time to build relationships with writers so that she can lead by encouragement, but when it comes time to be direct she is willing to speak out and make plain the direction that we as editors are tasked with enforcing. Ashley works hard to build respect and trust for her role, is unfailingly consistent to her principles, and raises the bar for the people she works with as well as the people she meets with who are prospective candidates for employment. When Ashley was promoted to editor I was 100% behind her new role, and I have been pleased the entire time to be working with her in our professional capacities.
I had the pleasure to work with Ashley for several years at AWS. Ashley is a tenacious and detail-oriented program manager and editor. She delivers her projects and deliverables on time; she works ambiguously and consistently elevates the bar with little direction from her management. During her time working on my team, Ashley scaled her processes and skills when she founded a detailed QA process that we continue to use today. Ashley mentored team members, created processes, and implemented these new standards improving the quality of our published content in preparation for externalizing for AWS Partners. She was a leader on my team, and I look forward to hearing about her future achievements.
Melissa Brumer, Director of Program Operations
Sublime Media
Seattle, WA
I worked with Ashley on the Windows 8 project at Sublime. I was immediately impressed with her work ethic and positive attitude. She was always willing to take on more responsibilities and do so with a smile. I believe she inspired others on her team to do the same, which lead to a much more pleasant work environment on an innately stressful project. As the lead Quality Assurance Editor, I especially liked working with her because the quality of her work was consistently high, and when I did give her feedback, she would take it in stride and I would not have to give her the same feedback twice because she excelled at learning and improving. As a co-worker I really appreciated her work ethic, professionalism, positive energy, and booming laugh. I've remained friends with Ashley because I've realized that these qualities shine through in all aspects of her life--she continues to inspire me to learn and grow and be the best person I can. I can recommend Ashley without any reservations to do just about anything and prove herself an asset to any group or team.
Lisa Frumkes, Senior Director, Content Development
Rosetta Stone
Seattle, WA
Ashley did a masterful job of rewriting problematic content and making it sing. She regularly went above and beyond the call of duty to get the job done. She takes direction well; she also knows when to ask questions and when to just barrel through to get the work finished. What's more, she cares deeply about the quality of the work she produces. I would welcome the opportunity to work with her again.